As the majority of the items we sell are perishable our refund and return policy has been designed to reflect this. Some items we sell cannot be returned, whereas some can be.
Perishable products such as food products cannot be returned after your delivery. If you feel there are missing, damaged or unacceptable items within your order, you will have 48 hours to raise your concerns with our support department. You can raise your concern by emailing us at firstname.lastname@example.org and our team will be happy to assist you.
If you've changed your mind about a non-perishable item, you have up to 14 days after your delivery to contact us for a refund. Call us on 01256 960 102 or email email@example.com. We'll go through your options with you and arrange for your refund and return.